The Cheesesteak Guy FAQs

Welcome to The Cheesesteak Guy FAQs! Here you'll find answers to our most popular questions. If you don't see what you're looking for, feel free to contact us!

Frequently asked questions

We're dedicated to bringing the authentic taste of Philadelphia cheesesteaks to Boise, Idaho. We pride ourselves on using only the finest ingredients and delivering exceptional flavor. Here, we answer some of the most common questions our customers have.

Do you have a website?

Yes, please visit: thecheesesteakguy.com

Are you a restaurant?

At times, customers think we operate a full-service restaurant and we would be honored if we did however it's not meant to be at the moment.

We remain focused on online orders and delivery from our commercial kitchen. We are actively exploring options for a permanent spot!

Do you operate a food truck?

Not at the moment. Please visit our Facebook page regularly for updated information about our future plans!

What is the difference between a junior and a large cheesesteak?

Our junior cheesesteaks offer a perfectly portioned taste of our classic flavors. Our Junior cheesesteaks average about a pound or so and our large cheesesteaks are generously averaging 1.70+ lbs. and packed with even more juicy ribeye or tender chicken, perfect for a very hearty appetite!

How can I contact you?

You can reach us by phone by calling 208.996.3940 or email us at thecheesesteakguy@icloud.com. We're always happy to answer your questions.

How many cheesesteaks until you're sold out for the day?

Between 40 - 45 cheesesteaks daily.

Where can I share my feedback on my experience?

We value our guest feedback! You can share your experience with us on Google and Facebook.

What are your hours of operation?

We are open Monday through Saturday from 12pm to 4pm.

Are you available at other times / Do you offer after-hours orders?

Yes, we are. There are times when it's more convenient for you to have your order delivered outside of our standard hours. We understand. Call 208.996.3940 or email us and we'll do our best to accommodate you.

Can I/we pick up our order?

Due to traffic concerns and lack of parking, our rented commercial kitchen doesn't allow for customer pickup. All orders are delivery only at this time.

Do you require advanced ordering?

Although advance orders are not required, we do appreciate it if you would consider placing your order a day or two in advance as we tend to sell out many days. Thank you!

May I reserve a delivery date & time?

Absolutely as long as the delivery time is at least 24 hours before the desired delivery and is available at the time of order. This is another great reason to pre-order! We encourage our customers to reserve a delivery time and date during checkout.

Where do you deliver?

We offer delivery if you live or work in the zip codes below:

Boise/Meridian (Mon. - Sat.): 83702, 83703, 83704, 83705, 83709, 83712, 83713, 83714, 83716, 83642, 83646, and 83687

Kuna/Star/Nampa/Caldwell (please call): 83605, 83606, 83607, 83634, 83642, 83616, 83646, 83669, 83651, 83652, 83653, and 83686

What are your best-selling cheesesteaks?

Popularity changes quite often, however, our most popular cheesesteaks in 2026 are the Mushroom Steak, South Philly Whiz, Fried Chimichangas, Classic Philly, our Open Stuffed Cheesesteak, Buffalo Chicken, and Chipotle Chicken.

Are their toppings you won't add on the cheesesteaks?

Great question! We've been asked to put tomatoes, lettuce, black olives, spinach, and a few other items on our cheesesteaks. If we added these things to our cheesesteaks they would no longer be true cheesesteaks! We stick to authentic ingredients.

How are your sauces made?

Our delicious sauces are the result of years of "on-the-job training" for The Cheesesteak Guy's owner while he lived in Roxborough which is a Philadelphia suburb.

The owner inherited the recipes from his mentor, Mario, who got them from his father back in the early 1950s. We create our sauces/spreads in-house, fresh for every order.

What are some of your ingredients?

We use high-quality ingredients like Sweet Red Bells, Caramelized Onions, Mushrooms, REAL Cheez Whiz, Sharp White Cheddar, Jalapeño Cheese, Boar's Head® Provolone, Smoked Provolone, Boar's Head® White American, Mozzarella, Parmesan, Jalapeño/Habanero Cheese, Caramelized Sweet Onions, Fried Mushrooms, Sautéed Bell Peppers, Fried Jalapeños, Cherry Peppers, Banana Peppers, Serrano Peppers, Garlic Parmesan, and Authentic Amoroso Rolls.

Do you have cheesesteaks for children?

Absolutely! We have junior-sized cheesesteaks and sides on our children's menu specially made for our young friends!

Which payment options do you accept?

Another great question, thank you for asking! Currently, we accept PayPal & C.O.D. (Cash On Delivery), with more to come soon. Please note these payment processors do not require you to have an account with them.

Do you have a return policy?

Unfortunately, as a food business, we don't offer returns or exchanges. If there is an issue with your order, please reach out to us immediately at thecheesesteakguy@icloud.com so we can address your concerns.

Do you offer catering services?

Yes and No. We create cheesesteaks in a commercial kitchen and deliver them to your venue ready to enjoy. We have successfully prepared and delivered many cheesesteaks HOT! Contact us to discuss your catering needs.

What is a cheesesteak?

This legendary sandwich is made from thinly sliced ribeye steak. The grilled steak is placed on an authentic Amoroso's Hearth Baked Roll and is traditionally topped with melted American, Cheez Whiz, or Provolone cheese.
Another popular variation of a Philadelphia cheesesteak consists of caramelized onions, bell peppers, and fried mushrooms. In our "pepper department," we offer fresh jalapeños, habaneros, serrano peppers, sweet peppers, roasted garlic, and banana peppers, which are all excellent cheesesteak options, especially if you’re looking for that extra kick!

Ready to experience the best cheesesteak in Boise?

If your palate craves a departure from the usual, lackluster sandwiches, prepare to have your expectations redefined. We have a cheesesteak for every kind of craving, made with only the finest ingredients.